Our principles

The type, extraction rate, water tank and power supply of each model are listed on its product page. Our customer service answers your technical and sales questions, Monday to Friday, 9am to 6pm (UK time).

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Customer service

Customer service hours:
Monday to Friday, 9am to 6pm (UK time), closed on Saturdays, Sundays and public holidays.
Phone: +33 6 37 51 93 09
Email: support@drysense.co.uk

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Why choose DrySense

One product: dehumidifiers for the home, from a compact model to models removing up to 30 litres of moisture per day. The specifications of each model are listed on its product page.

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Your most frequent questions

1. How do I choose the right dehumidifier?

Compare the type, extraction rate and water tank listed on each product page. If you are unsure, contact us with what you need and we will help you choose.

2. What is the extraction rate of each dehumidifier?

The extraction rate of each dehumidifier is listed in the specifications on its product page.

3. How is the extraction rate expressed?

The extraction rate is expressed in litres per day, as listed in the specifications on each product page.

4. What types of dehumidifier are available?

The type of each model is listed in the specifications on its product page.

5. Can I use these dehumidifiers in the UK?

The power supply of each model is listed on its product page.

6. Is delivery tracked?

Yes. Your order is shipped with a tracked courier service. Once your order is dispatched, you will receive a shipping confirmation email with tracking information.

7. What do I do with the collected water?

Each model collects water in a removable tank. The water tank of each dehumidifier is detailed in the specifications on its product page.

8. Does the unit stop when the tank is full?

Where a model has an automatic shut-off when the tank is full, it is listed in the specifications on its product page.

9. Where should I place the dehumidifier?

Place the unit on a flat, stable surface with the air inlet and outlet clear, and follow the instructions supplied with the unit.

10. How do I look after the dehumidifier?

Empty the tank regularly, keep the air inlet and outlet clear of dust, and follow the instructions supplied with the unit.